Privacy Policy

Privacy Policy
Effective Date: 1 st September, 2024
1. Introduction
Welcome to Smart Choices Ke. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or otherwise interact with our services.
2. Information We Collect
We collect the following types of information:
ï‚· Personal Information: Includes your name, email address, phone number, shipping and billing addresses, payment information, and any other details you provide when creating an account or making a purchase.
ï‚· Non-Personal Information: Includes browser type, IP address, device type, and other technical data that help us improve our website and services.
ï‚· Cookies and Tracking Data: We use cookies and similar tracking technologies to track your activity on our website and store certain information.
3. How We Use Your Information
We use the information we collect to:
ï‚· Process and fulfill your orders
ï‚· Improve our website and customer service
ï‚· Communicate with you about your orders, products, services, and promotions
ï‚· Prevent fraud and enhance the security of our website
ï‚· Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
 Service Providers: We work with third-party service providers to process payments, ship orders, and perform other business functions. They have access to your personal  information only to perform these tasks and are obligated to protect it.
ï‚· Legal Requirements: We may disclose your information if required to do so by law or in
response to valid requests by public authorities.
5. Security
We take the security of your data seriously. We use industry-standard encryption technologies to protect your personal information during transmission and store it securely. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
ï‚· Access, correct, or delete your personal information
ï‚· Withdraw consent for data processing
ï‚· Object to the processing of your personal information
ï‚· Lodge a complaint with a data protection authority
To exercise these rights, please contact us at info@smartchoices.co.ke.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children & Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the revised date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Smart Choices Ke
Magic Business Center 1 st Floor, Ronald Ngara Street, Nairobi
Info@smartchoices.co.ke
0727213222

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