Smart Choices Ke E-Commerce Website Terms and ConditionsLast Updated: 1st September, 2024
Welcome to Smart Choices Ke’s website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Introduction
1.1. These terms and conditions apply to all users of this website, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content. 1.2. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Eligibility
2.1. You must be at least 18 years old or the age of majority in your jurisdiction to use our website.
2.2. By using this site, you represent that you meet these requirements.
3. Account Registration
3.1. To access certain features of the website, you may be required to register for an account.
3.2. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
3.3. You agree to accept responsibility for all activities that occur under your account or password.
4. Products and Services
4.1. All descriptions of products and services or product pricing are subject to change at any time without notice, at our sole discretion.
4.2. We reserve the right to modify or discontinue any product or service without notice at any time.
4.3. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor & display of any color will be accurate.
5. Order Processing and Payment
5.1. We reserve the right to refuse any order you place with us.
5.2. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5.3. All payments must be received by us prior to shipping the product if outside Nairobi. Pay on delivery within Nairobi
6. Shipping and Delivery
6.1. Delivery times are estimates and commence from the date of shipping.

6.2. We are not responsible for any delays caused by shipping carriers or customs clearance processes.
6.3. The risk of loss and title for purchased items pass to you upon our delivery to the carrier.
7. Returns and Refunds
7.1. Our return policy is 1 day from the date of purchase.
If 1 day has passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
7.2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
7.3. Refunds (if applicable) will be processed, and a refund will automatically be applied to your original
method of payment, within a certain 2 days.
8. Intellectual Property
8.1. All content on this website, including text, graphics, logos, images, and software, is the property of Smart Choices Ke or its content suppliers and is protected by intellectual property laws.
8.2. You may not use any content without our express written consent.
9. Limitation of Liability
9.1. Smart Choices Ke will not be liable for any damages that arise from the use of, or inability to use, the materials on this site or the performance of the products, even if Smart Choices Ke has been advised of the possibility of such damages.
9.2. Our liability for any claim related to a purchase shall in no case exceed the amount paid by you for the product.
10. Governing Law
10.1. These terms and conditions are governed by and construed in accordance with the laws of Kenya and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
11. Changes to Terms and Conditions
11.1. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
11.2. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
12. Contact Information
12.1. Questions about the Terms and Conditions should be sent to us at info@smartchoices.co.ke.

Smart Choices Ke